Over the past year, I’ve been thinking of ways to improve how companies, agencies, and open source developers in general tackle support on WordPress.org, and over the past few months, I’ve been building something to improve just that. The problem WordPress.org is a community, and support is provided both by those who publish plugins and… Continue reading WP Support Hub
Category: development
The need for feature removals in the Health Check plugin
I’ve been maintaining the Health Check plugin since 2017, its origins as a core plugin, and then as a community plugin focused on support, having been its primary uses. I’m not going to stop maintaining it, but over the two years, it’s stagnated a bit, after its inclusion in core, keeping up with maintaining it… Continue reading The need for feature removals in the Health Check plugin
The SwiftKit Database Manager
This is a bit of a blast from the past, but as the SwiftKit project is finally done and over with, I wanted to share some of the resources we used to maintain it (oh my, I did some crazy/bad stuff back in the day, but it’s very interesting to look at where you’ve come… Continue reading The SwiftKit Database Manager
Updating jQuery code in your unmaintained WordPress plugin or theme
This is a very generalized introduction, it is by no means exhaustive, or complete. You are encouraged to further educate your self on the issues you may be experiencing. With the release of WordPress 5.5, the tool known as jQuery Migrate was no longer enabled by default (this is part of the upgrade path towards… Continue reading Updating jQuery code in your unmaintained WordPress plugin or theme
Support with Health Check
When supporting WordPress users, there’s two key things to keep in mind. The first one is simple: Believe that everyone has good intentions until proven otherwise, language barriers are hard. The second one is not as simple, in the words of the wise Dr. House: Everybody lies. This isn’t due to malicious intent on their… Continue reading Support with Health Check